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Built Your Own Ticketing System

Team
Maneet Singh

Categories
Cloud

Overview
The Information Technology sector is the one of the fastest growing sectors in the international market. Every big and small corporation incorporated IT components to aid their operations. IT has become one of the important components for the function of an organization. However, the necessity of the IT components in an organization creates the need for efficient management and maintenance of IT components. The most efficient way of management of IT infrastructure is to use IT management software such as an IT support ticketing system. The purpose of this project is to demonstrate the setup of an IT ticketing support system to manage the IT components in an organization. An IT ticketing system is now a necessary component for the functioning of an organization. Every organization can use some type of ticketing software to keep track and resolve technical issues related to IT. Also, this system can help an organization to analyze the data they receive from the customers to plan their services and operations.

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